Who we are
We communicate to get your business to the next level
Line Up Solution Pvt. Ltd. is a leading provider of contact management Services. With over 15 years experience, Line Up Solutions Pvt. Ltd. objective is to help our customers achieve greater operational efficiency through their contact centre processes, as well as to provide them with the latest functionality so they can deliver an excellent customer experience. We are uniquely focused on helping companies deliver superior customer experiences through the optimal mix of agents, technology, and aptitude. Our rich functionality is available in modular form which means you can specify the tools that are right for your business at any given time safe in the knowledge that you only pay for what you use. This building block approach is a key to the principles of contact-centre-as-a-service (CCaaS) which ensures our customers achieve maximum operational and cost efficiency.
Today Line Up Solution Pvt. Ltd. provides contact centre services to over 50 organizations in India ,USA, UK & Canada. Automatic lead selection or lead steering is also intended to improve efficiencies, both for inbound and outbound campaigns. All centre staff are often organized into a multi-tier support system for more efficient handling of calls. We are Experts in Combining automatic call distribution for incoming calls with predictive dialing for outbound calls, it makes more efficient use of agent time as each type of agent (inbound or outbound) can handle the overflow of the other.
We are partners whom you can trust
To make a remarkable difference for our customers, our people, and within our communities.